What are you doing to my phone?

There has been a lot of discussion recently about the advantages and disadvantages of both native mobile applications — colloquially referred to as just “apps” — and Progressive Web Apps, which allow people to use website functionality whilst offline.

One of the big advantages of PWAs is that you don’t have to install them; they reside in your browsers cache, no user interaction required. However, I think a bigger advantage in that area is that you don’t have to update them, just refresh the page!

Updating apps is a chore — yes, it’s better than the experience on a desktop machine where every application has its own update daemon or requires complete re-installation — but it’s still not something that as a user I particularly look forward to doing.

It’s made all the worse when something like the below screenshot is what awaits me behind the App Store update badge.

app-store-bad-update-descriptions

Update, but I won’t tell you why!

You wouldn’t let someone borrow your phone without them telling you why they want access to it (ringing international numbers or randomly deleting my contacts is a big no-no) so I don’t see why we should allow developers who won’t even tell us their intentions install things to our devices.

Yes, you’ll never truely know whats going on unless you have a copy of their source repository and a corresponding hash to test the binary you’re going to install against (and even then, what if someone hacked their compiler… etc.) but it would at least be nice to know what, in their own words, they’re intending to get your device to do. Especially seen as data caps and storage limitations are still a big deal on mobile.

Normally applications say something along the lines of “We update every week, make sure to keep updating us”, but I felt that Twitter really won the battle for most absurd update description this week:

Not too much has changed. But enough to warrent an update. Happy Tweeting!

Even if we ignore that fact that the first full-stop in that paragraph should be a comma, it still doesn’t make much sense. What size does a change have to be in order to warrent sending a 78.4MB package to millions of users? How do they quantify not much? What are you doing to my phone?

Now, I’m not for a moment suggesting we get a list of git commits which have entered an apps master branch and display those to the user — the average user is certainly not technical enough to appreciate that, however, it would be nice to at least list features or things that have been fixed.

Credit where credit is due, Spotify release fantastic update descriptions for their applications, where they use this exact approach. New features are highlighted, followed by bugs which have been resolved and finally, to make it a little bit fun, they add a description of a “Fictitious” improvement such as “This app is now available in three new fruit flavours. (Berry Surprise is still quite buggy.)”. That bit of humour makes people more likely to check out app updates and question what is being ran on their device — which I think is no bad thing.

So developers, please write better update descriptions. It’s exciting to release new features or fix a bug that has been haunting someone for a week — let the people know you’ve done just that!

Danny

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